The Story of Johnny the Bagger, as told by Barbara Glanz:
A few years ago, I was hired by a large supermarket chain to lead a customer service program to build loyalty. During my speech I said, "Every one of you can make a difference and create memories for your customers and motivate them to come back. Put your personal signature on the job. Think about something you can do for your customers to make them feel special - a memory that will make them come back."
About a month after I had spoken, I received a call from a 19-year-old bagger named Johnny. He proudly informed me that he was a Down Syndrome individual and told me his story. "I liked what you talked about!" he said. "But at first I didn't think I could do anything special for our customers. After all, I'm just a bagger. Then I had an idea!"
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"We don't accomplish anything in this world alone…and whatever happens is the result of the whole tapestry of one's life and all the weavings of individual threads from
one to another that creates something."
-Sandra Day O'Connor
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Karis Community Mission Statement
To provide a transitional community living opportunity for restoring basic life skills and improving the social well-being of individuals recovering from serious and persistent mental illness.
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